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Lac Courte Oreilles College Community Library

People skills: how to assert yourself, listen to others, and resolve conflicts

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Publisher:
Simon & Schuster,
Pub. Date:
1986.
Edition:
1st Touchstone ed.
Language:
English
Description
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these 'roadblocks' damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

People Skills will show you:

· How to get your needs met using simple assertion techniques

· How body language often speaks louder than words

· How to use silence as a valuable communication tool

· How to de-escalate family disputes, lovers' quarrels, and other heated arguments

Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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ISBN:
9780671622480
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Grouping Information

Grouped Work IDf4e2cabe-ec29-8a64-482f-af3336aafde2
Grouping Titlepeople skills how to assert yourself listen to others and resolve conflicts
Grouping Authorrobert bolton
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2021-04-16 05:04:10AM
Last Indexed2021-12-02 05:11:32AM
Novelist Primary ISBN9780671622480

Solr Details

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publishDate1986
publisherSimon & Schuster,
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ils:.b10092511BookBooks1st Touchstone ed.EnglishSimon & Schuster, 1986.pages cm.
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Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b10092511.i24249324On ShelfAvailablefalsetruetruefalsefalsetrue9999
seriesTouchstone book
series_with_volumeTouchstone book|
subject_facetInterpersonal communication
Interpersonal relations
title_displayPeople skills : how to assert yourself, listen to others, and resolve conflicts
title_fullPeople skills : how to assert yourself, listen to others, and resolve conflicts / Robert Bolton
title_shortPeople skills
title_subhow to assert yourself, listen to others, and resolve conflicts
topic_facetInterpersonal communication
Interpersonal relations